SHIPPING & RETURNS
Shipping Policy
Delivery and Postage
Delivery Rates
Orders under $150 - Regular Post 3-7 working days to most places - $10
Free Regular Postage to anywhere in Australian for all orders over $150
Postage Upgrade Option - Express Post 1-3 working days to most places - $19.95
Delivery within Australia
At Lit Lifestyle, our goal is to despatch your online order as soon as humanly possible so you can receive your goodies within 3-7 working days. We use Australia Post MyPost Business, and tracking numbers will be provided for your protection. To guarantee delivery, it is best to send your parcel to your office, home, or somewhere there will be someone to receive it between 9am - 5pm.
Tracking Your Order
Please check your despatch notification email for links to tracking on your order.
Website Inventory
We endeavour to keep our online inventory accurate, but in the unfortunate circumstance where an item has sold out, we will advise you promptly so you can consider an alternative item.
Return & Exchange
If something is not right, we are happy to take garments back but conditions apply.
Garments must also be deemed to be in their original condition (unworn, unwashed with original tags) by a Lit lifestyle member.
Returns must include:
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the item(s)
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a completed Returns Form and preferably a copy of your receipt
Returns/Exchanges must be made within 14 working days. Garments returned after this period will not be accepted unless there are exceptional circumstances and at the discretion of Lit Lifestyle.
All 'return' postage costs will be at customer’s expense.
RETURN BY POST
Easily post your returning item back to us along with a completed returns form to our online returns centre and our customer service team will process your return.
Sales items cannot be returned.
Mailing Address:
Lit Lifestyle
Returns
45 Bridge Street East
Benalla Victoria 3672
Download our Returns & Exchanges Form:
For enquiries please email admin@litlifestyle.com.au quoting your Order # which is also your Receipt #. Alternatively call 0357 622 082 Monday to Friday 10 am - 5.00pm (EST).